Introducing Custom Questions & Feedback: Elevate Your Insights with hila

June 27, 2025

Define, refine, and align insights precisely to your business context with hila's powerful new tools.

At Vianai, we continuously innovate to ensure hila delivers precise, actionable insights tailored exactly to your business. Today, we're thrilled to announce two powerful enhancements designed to make hila even smarter and more aligned with your specific organizational needs: Custom Questions and Feedback.

Introducing Custom Questions: Tailor-made Analytics

Every organization has unique data questions rooted deeply in their specific context, jargon and business logic. Now, with Custom Questions, Business Architects can embed these specialized queries directly into hila.

Here's how it works:

  1. Define Your Custom Query: A Business Architect inputs a question reflecting your unique business needs. hila analyzes the question and prompts the business architect for clarity, ensuring precise definitions and eliminating ambiguity.
  1. Detailed Verification: Before deploying, hila checks to confirm the answer doesn't already exist. It then provides a detailed explanation of the processing steps and a sample response, ensuring transparency in the logic and accuracy.
  1. Reusable Insights: Once finalized, your custom question is available to every team member, ensuring consistent, reliable insights organization wide.

Custom Questions empower your entire team to quickly leverage insights precisely tuned to your business context.

Introducing Feedback: Continuous System Improvement

Great analytics aren’t just about generating insights, they’re also about continually refining them. With Feedback, every user interaction helps make hila smarter.

Here’s how Feedback enhances your insights:

  • Users can give immediate thumbs-up or thumbs-down on any response.
  • If a response receives a thumbs-down, the user provides detailed feedback clarifying exactly what went wrong.

This feedback loop enables rapid, targeted improvements, making hila continuously more accurate, relevant, and insightful.

Custom Questions & Feedback: A Perfect Pair

Together, these features form an intelligent feedback loop:

  • User-driven accuracy: When users flag inaccuracies via Feedback, Business Architects can swiftly respond by creating or refining Custom Questions.
  • Proactive clarity: Business Architects verify the updated query, making the corrected insights instantly available organization wide.

This integration ensures that hila continuously learns from your team's collective knowledge, aligning itself closer to your organization's unique data landscape and analytical priorities.

The Result: Tailored Insights at Scale

With Custom Questions and Feedback working seamlessly together, hila evolves directly alongside your organization’s needs. This dual approach ensures your team accesses consistent, context-rich insights effortlessly, empowering informed decisions faster than ever before.

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Ready to see Custom Questions and Feedback in action?

Contact us or explore these features today in your hila dashboard.