In Conversation with our Team: Sajid

Vianai Editorial Team
December 14, 2023

In conversation with Sajid

Head of Design (hila Enterprise) at Vianai

Tell us a little bit about yourself.

I am an Architect by qualification and a UX Designer by choice. On the professional side I enjoy building design organizations and solving some of the most complex design problems.

On the personal side, I am a tinkerer, maker, and artist.

I usually find it hard to define myself in words, so here are some visuals of things I enjoy doing:

Getting inspired by the fallen palm tree fronds and making some bags and storage containers out of it:

Making miniature pots:

I also enjoy photography and have been collecting old and vintage film cameras while also processing black and white films at home along with some basic camera repairing.

Lastly, I also enjoy sketching and painting:

To be clear, I don't do all these things all the time (I wish I could).

There are always waves, and the current wave is vintage film camera repairs.

What is your role at Vianai?

My role at Vianai is to design, define, and execute the UX strategy for our platform and products. This requires me to think strategically about the user needs and align them to our business goals. Me and my team's design decisions are informed through data and user research, which helps us turn opportunities into innovative, easy-to-use product experiences.

My role also requires me to collaborate extensively across Product Management, Engineering, Marketing, and Professional Services teams.Apart from doing the product UX work, I also enjoy supporting our Marketingteam with things like website design, corporate branding, and social media visual design strategy.

What are you working on these days?

Currently, our focus is on delivering the next release of the hila Enterprise platform, to power trustworthy generative AI applications (applications we build such as Conversational Finance, as well as applications that our partners or customers build). The user experience is critical to this, so a big part of what we're focused on is how the user navigates the system, how the system responds to a user's questions, leveraging underlying techniques of hila Enterprise such as our anti-hallucination techniques, and how the answer to the user's question comes back visually through a chart, dashboard, graphic or text (a single question might be querying multiple data sources, including structured and unstructured data). A clean and compelling user experience, along with confidence in the underlying techniques to ensure the reliability of the outputs, and the security and privacy guardrails, will help drive AI adoption in enterprises.

What is the most exciting part about the work you are doing, and how does it relate to Human-Centered AI?

The most exciting part of the work is the constant validation and discovery of new use cases through customer interactions and then thinking of design solutions to address those unmet needs. The process of identifying user needs through stakeholder interviews and customer interactions is very fulfilling. This aspect of how our product is able to solve actual user needs through our AI solutions and empower them is tome the essence of Human-Centered AI.

What do you think customersappreciate most about working with us?

Customers really appreciate how we bring them along the journey of our product development. We constantly engage with them by letting them play with early prototypes, give us feedback, and then we quickly iterate and go back with an improved product. This helps build trust and our customers feel that we are listening to them and addressing their concerns.